BILLSHARK

USING BILLSHARK 6

• What is Billshark?
• How much can I save?
• How does the service work?
• What bills are eligible?
• Can I negotiate my own bills?

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MY ACCOUNT 4

• What happens after I submit my request?
• Is this service available for my business or just me?
• Can I refuse or deny any savings that Billshark negotiates?
• Just what am I authorizing Billshark to do?

GETTING IN TOUCH 2

• How do I talk with someone at Billshark?
• Hey, my Provider bill and rates haven't been reduced!

NEGOTIATE MY BILLS 5

• I just negotiated a lower rate with my service provider a few months ago. Can Billshark still help?
• Will you downgrade my service or remove my favorite channels!?
• How long do negotiated savings last?
• What if the account is in my partner's name?
• How are my negotiated savings calculated to determine the Billshark fees?

WHAT ARE THE COSTS? 5

• How much does it cost?
• Are there any hidden charges?
• When do I pay?
• How do I enroll in a payment plan?
• What's the Billshark "reward" program?

THE BILLSHARK APP 2

• Where can I download the Billshark app?
• What if I don’t have a smartphone? Can I still use Billsha?

PRIVACY AND SECURITY 2

• Is my information safe?
• Do you share my information with anyone?

MISC 3

• What happens if I move or cancel my service?
• What can go wrong?
• Does using Billshark affect my credit score?

CANCELLATIONS 10

• What subscriptions does Billshark cancel?
• How much does it cost?
• Why would my request to cancel my subscription fail?
• What information is needed for a cancellation?
• How does the cancellation service work?

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